The Hungarian labour market offers cost-effective and skilled workforce for the outsourced processes of global companies. To perform these processes, Hungarian service centres need a sufficient number of workers with the right skills. JobGroup has been providing HR support to service centres since 2001, so we know exactly the workforce challenges they face.
We know the situation of service centres and the specific financial, labour, HR, procurement and other activities they perform. Their unique workforce needs often require from future employees an in-depth knowledge of specific niche areas. JobGroup’s consultants support our clients by way of finding motivated staff that satisfy these requirements.
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Efficient workforce placement that is entrusted to experts significantly reduces the cost to hire. By quickly placing the right employee in the right position, business operations can continue smoothly, minimising business uncertainty and lost time.
In addition to professional fit, we also consider human factors, alignment with the company culture and consistency of motivation, so that each new team member supports the long-term success of the service centre.
Dedicated consultants ensure that JobGroup’s placement process is fast and flexible. Within a few weeks of the need arising, our clients can start meeting suitable candidates.
With our support, our partners’ HR and personnel departments staff can focus on the tasks that are essential to keep in-house, while ensuring that the search and selection process is in safe hands. We bring our knowledge and experience “in-house”.
Personal data is always processed during the recruitment process. Our precise procedures have been designed in full compliance with the rules of data protection. This ensures the long-term operation and reputation of our clients and ourselves.
Our experienced consultants combine HR and technical knowledge to create a tailor-made recruitment strategy for your company. We become familiar with your company, including its products and culture, and recommend an approach that best fits the market environment.
JobGroup’s team has been serving Hungarian service centres for more than two decades. Our activities in this field initially focused on temporary placement, but changes in the labour market have created a demand for highly skilled professionals, committed in the long term, also on the payroll of the service centres. Today, we provide recruitment services to a number of service centres and help to facilitate the transition between temporary and permanent placement.
JobGroup’s team has been serving Hungarian service centres for more than two decades. Our activities in this field initially focused on temporary placement, but changes in the labour market have created a demand for highly skilled professionals, committed in the long term, also on the payroll of the service centres. Today, we provide recruitment services to a number of service centres and help to facilitate the transition between temporary and permanent placement.
We always adapt our end-to-end processes to the needs of our clients and the specific area of the service centre. We offer professional support throughout the cooperation.
To develop an effective search and selection strategy, we map our partners’ needs, the relevant tasks and expectations, and make a list of the necessary competencies. If required, we also provide position-related consultancy.
We combine our innovative sourcing techniques with analogue headhunting methods. Tailored to your specific needs, we use a combination of job advertisements, databases, aggregator sites, our own dedicated careers site, social media, referrals and direct search techniques.
We carefully pre-screen relevant CVs. Professional criteria, both objective and subjective, are considered and the motivation to change is assessed. Interest is kept at a high level throughout the process.
Our structured interviews with consultants are conducted in person or online. We also administer language and competency tests, in line with our clients’ needs. Our consultants prepare a short interview summary with a comprehensive parameterisation of the most important characteristics.
We compile a list of the best candidates, provide a candidate report and arrange interviews with the selected applicants. We provide support during the entire contacting process, including the interview if required.
We use our extensive professional and industry insights to help our partners make well-prepared and strategic decisions. Both successful and unsuccessful applicants will be notified. We provide support throughout the entire onboarding process as well.
Staff in service centres deal with specific processes, many of which require specific knowledge and skills. In addition, the ability to learn, to work in an international environment, in a matrix organisational structure, and to speak different foreign languages are all important requirements. Thanks to their experience, our consultants know where to find these experts and how to reach out to them, whether they are active or passive job seekers.
Staff in service centres deal with specific processes, many of which require specific knowledge and skills. In addition, the ability to learn, to work in an international environment, in a matrix organisational structure, and to speak different foreign languages are all important requirements. Thanks to their experience, our consultants know where to find these experts and how to reach out to them, whether they are active or passive job seekers.
To this day, Hungarian service centres have faced high fluctuation rates. JobGroup’s experts know the exact characteristics of these centres, and they also assess the corporate culture and values during the cooperation. During the search process, particular emphasis is placed on the match between these values and the new recruit’s long-term contribution to the team.
I have started my HR professional journey in the field of recruitment in 2008. I have felt instantly that this is the area where I would like to be. In the last 15 years I have gained experience in all levels of this field: from assistant, through consultant to team leader.
As the Head of Recruitment, my main role is keeping in touch with our clients, having negotiations, making price calculations and tenders, coordinating various types of job searches and I also need to advice my team how to prioritize and manage escalations. My main goal is to find that unique solution which not only just serves our partners’ but even make them happy for a long period of time.
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I have nearly 7 years of experience in implementing and managing IT recruitment projects. Combining my corporate and agency experience, bearing in mind business goals and needs, I provide efficient support for the entire process of search and selection. I have extensive background knowledge of technology and industries.
My task as head of the IT Recruitment division is to monitor and use technological trends, to follow sectoral changes, and to support the JOBGROUP team dealing with technological searches. My success means your success: the placement of a suitable new employee at your company.
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